Our services

Support for the clinical and practical sides of accessing care.

Synapse helps patients, families, providers, and organisations connect the right consultation, referral, movement, and follow-up steps.

Start hereTell us what care pathway you need help navigating.Send an enquiry
01

Telemedicine consultations

Connect with an appropriately qualified healthcare professional from a convenient location.

We help arrange remote consultations, share practical preparation guidance, and coordinate the next step when an in-person review or specialist opinion is needed.

Discuss this service
02

Patient transportation

Coordinate safe, practical movement to consultations, investigations, treatment, or follow-up care.

Each request is reviewed individually so the proposed transport arrangement reflects the patient’s location, timing, mobility needs, and destination.

Discuss this service
03

Medical logistics

Bring the moving parts of a care journey together with one clear point of coordination.

We can help organise appointments, treatment-day logistics, documentation checklists, travel planning, and communication across the care pathway.

Discuss this service
04

Specialist referrals in Nigeria

Navigate the next step when a patient needs a specialist assessment or a more suitable level of care.

We review the request, help identify an appropriate pathway, and coordinate the referral process subject to provider availability and acceptance.

Discuss this service
05

International referrals

Coordinate eligible cross-border referrals when care outside Nigeria is being considered.

Support may include provider matching, documentation guidance, cost communication, and travel logistics. Acceptance, visas, and outcomes are never guaranteed.

Discuss this service
06

Second-opinion coordination

Help patients and families organise an independent clinical review before an important care decision.

We coordinate access to an appropriate professional and explain how clinical records can be shared through a suitable process after the initial enquiry.

Discuss this service
07

Treatment coordination

Keep patients, families, professionals, and practical arrangements aligned across a care journey.

We help clarify next steps, reduce avoidable delays, and provide a consistent coordination contact from enquiry through follow-up.

Discuss this service

What to expect

A clear route from enquiry to action.

01

Tell us what you need

Start with an appointment, an enquiry, a referral request, or a WhatsApp conversation.

02

We understand the request

We review the situation, location, timing, and practical requirements to identify a suitable pathway.

03

Receive a coordinated next step

We outline the consultation, referral, transport, logistics, or treatment-coordination plan.

04

Receive pricing and proceed

Pricing is provided after assessment, before any paid arrangements move forward.

About pricing

Pricing is provided after assessment. Synapse first reviews the request and proposed scope, then communicates the applicable charges before any paid service proceeds.

Not sure which service fits?

Start with the situation, not the service name.

Tell us what is making access to care difficult. We will help clarify the most suitable next step.