Tell us what you need
Start with an appointment, an enquiry, a referral request, or a WhatsApp conversation.
For patients and families
You do not have to navigate every next step alone.
Whether the need is a consultation, a specialist referral, patient movement, or cross-border coordination, Synapse helps make the pathway more manageable.
Start hereTell us what care pathway you need help navigating.Send an enquiry
When to reach out
Contact us when access feels complicated.
A general first conversation is enough. You do not need to know the exact service name before getting in touch.
- You need a convenient first consultation or second opinion.
- You have been advised to see a specialist but do not know where to begin.
- Getting the patient to an appointment or treatment centre is difficult.
- Several appointments, people, documents, or travel arrangements need coordination.
- You are considering care outside Nigeria and need help understanding the pathway.
- You are supporting a relative from another city or country.
Your journey
What happens after you contact Synapse.
We understand the request
We review the situation, location, timing, and practical requirements to identify a suitable pathway.
Receive a coordinated next step
We outline the consultation, referral, transport, logistics, or treatment-coordination plan.
Receive pricing and proceed
Pricing is provided after assessment, before any paid arrangements move forward.
Prepare for the first conversation
A few practical details help us understand the request.
- A short, general description of the support you need
- The patient’s current city and preferred appointment timing
- Any referral instruction already provided by a healthcare professional
- Mobility or transport considerations
- The best way and time to contact you
Protect sensitive information
Do not send medical records, passport details, payment information, or a detailed medical history through the general enquiry form or WhatsApp. If documents are required, Synapse will explain the appropriate next step after initial contact.
Your next step can be simple
Begin with a conversation.
Book a consultation or tell us generally what support you need. Pricing is provided after assessment of the request and proposed service.